FAQ

General

All of our Fire Pits are Hand-Crafted by skilled Artisans in Western Colorado.

While we can't guarantee that our fire pits will never produce any smoke, you can be assured that, with the proper steps, an Entrada™ fire pit will produce significantly less smoke than a conventional wood fire pit. To achieve a smokeless fire, it is very important to take the proper steps when building the fire. The amount of smoke produced depends greatly on the quality and dryness of firewoods used and how well the fire is built. For tips on how to build a smokeless fire, check out our article How to Make a Smokeless Fire.

Entradaâ„¢ Smokeless Fire Pits work through a double-wall secondary combustion design, with the help of our 360 Inferno Airflowâ„¢ technology. Once your fire is burning efficiently and some hot embers are generated, the heavy gauge bottom burner plate and inner fire pit barrel will climb in temperature. This increase in temperature causes the air between the two walls to super heat and rise. This pressurized and heated oxygen is released into the fire pit through the line of holes around the inside rim, mixes with any remaining smoke and creates the secondary combustion called reburn and virtually eliminates the pesky smoke we have all grown to hate.

The key to achieving maximum smoke reduction is a very hot fire spread evenly throughout the fire pit. Moving hot coals toward the outside wall will be helpful as well. This will provide more heat in the double-walled air chamber, which in turn will provide a more aggressive air current up through the air chamber, forcing that secondary combustion which is essential to making a fire smokeless. 
Please note that adding bigger logs to your fire can cause the fire to burn cooler, so start by using smaller pieces then slowly adding bigger logs as the fire builds in heat. As for stacking the wood, our best recommendations are as follows: Start by adding fire starter or dry shreds of paper or cardboard. Then, surround the fire starter with small pieces of kindling or dry twigs. Once the smaller pieces of kindling are burning well, carefully add larger, split logs (3-4" in diameter) one at a time. We recommend stacking the wood perpendicularly in a log cabin style. Also be sure that your wood has been dried sufficiently before attempting to burn.

All of our Fire Pits come fully assembled and ready to burn in! Some accessories may require minor assembly (bolts, etc.)

All of our Fire Pits get fully sandblasted and professionally finished in a durable ceramic coating called Cerakoteâ„¢ in the color of your choosing. This premium high-temp coating is good up to 1800 degrees fahrenheit and is commonly used on high-end fire arms, top fuel dragster exhaust headers etc. to avoid corrosion, and provide a longer life for the protected product. Please note, as it is extremely durable it is not "Scratchless" each Cerakoteâ„¢ color is only available in a matte finish and you should never attempt to scrape the fire pit with any sort of scraping tool. Once you perform your first burn, the Cerakoteâ„¢ finish will of had the chance to bake on to your Fire Pit and will provide a tougher protection. We recommend doing your initial burn ASAP once you recieve your pit. You may witness and/or smell a small amount of smoke during the baking process, this is normal and should be expected and will only happen on the first initial burn. Cerakoteâ„¢ will provide many years of protection and will not flake or fade like our competitior's cheap black enamel paint you are so use to seeing.

After removing as much Ash as possible after a burn, feel free to use a garden hose to spray inside and out of your pit. NEVER use a scraper, scratch pad or sharp object of any kind to clean your fire pit, as it could scratch the coating off and expose the bare metal beneath. We recommend only using a mild dish soap and the soft side of a sponge, and it should clean up nicely for you.

We always recommend letting the fire burn out on its own, unless there’s an emergency. If there is an emergency or you do not have the time to sit around while your fire is dying out, we recommend using one of our Fire Pit Lids to snuff the fire. Our lids are made from the same 3/16" steel material that the outer ring of the pits are and will never warp from the heat. We do not recommend pouring water on your fire because it will make a mess of the ash and can clog up the air-flow at the bottom of your fire pit. If you do choose to let your fire pit burn until it dies, it’s extra important to never leave your fire unattended. If you do have to walk away, make sure it’s covered by a spark screen or a lid so that the wind can’t lift hot coals or sparks out of the fire pit! You’ll also want to ensure there’s nothing leaning against your fire pit or close enough that it could be damaged or catch on fire.

We recommend cleaning out the ash from the bottom of your fire pit at minimum every 1-2 burns to avoid unecessary ash build-up. Ash build-up can cause the airflow in the bottom of the pit to be blocked, which in turn can cause a fire to smoke more. The best way to remove the ash from your fire pit is to use the Entrada Ash Shovel or a vacuum designed for removing ash. Always allow sufficient time for the ashes to cool before attempting to remove them!

Entrada does not have a set policy on the distance of placing a fire pit from a structure. However, we recommend that all fire pits should be at least 10-20 feet away from any structure or combustible surface. Always refer and adhere to the local regulations in your area and check the weather forecast before lighting a fire. Entrada's fire pits are no more or no less hazardous than traditional fire pits so all regulations for outdoor fires would apply.

We do not recommend using any of our smokeless fire pits on a deck. Surfaces we recommend would be gravel, pebbles, or dirt. Wherever you place your fire pit, we recommend placing a heat protectant surface underneath between the fire pit and your surface. Some protectants that we recommend are one of our heat shields with pavers underneath, gravel, or sand. You also want to make sure you always use your fire pit on a level surface. This will help protect your space from grease if you cook on your fire pit, as well as prevent extra wind from circling in and blowing sparks or ash out of the fire pit.

Yes, however, we recommend using a protectant (e.g. our heat shields, gravel, or pavers) underneath it to prevent any heat damage to the concrete or its sealant.

Yes. These drainage holes are important not only for water drainage but also to increase air flow during combustion to increase smoke reduction.

While the lid is not entirely waterproof, it does significantly reduce the amount of rain or snow allowed into the fire pit.

Entrada™ holds a limited lifetime warranty on all Smokeless Fire Pits and Accessories. This warranty covers any workmanship or material defects. However, this warranty does not cover normal wear or misuse. See details on our warranty page.

Shipping

We work hard to give our customers the best value on our handmade products. This is why we offer FREE SHIPPING on every order to the lower 48 states. Hawaii and Alaska customers will need to Contact us for a shipping quote.

We do our best to have all smaller items pre-built & fabricated so we can ship them as soon as possible! However larger items may take a few weeks, all times will be noted on individual product pages. If you want to get a better idea of current build times, we advise you to please Contact Us before placing your order.

Yes! If you are near Grand Junction or Fruita, CO you are more than welcome to pick up your order at our warehouse.

No, sorry we only ship inside of the United States at this time.